Frequently Asked Questions

Find answers to common questions about our services and how we can assist you.

1. What does the ticket price include?
Your ticket covers a guided shopping experience with visits to three curated stores, exclusive discounts at each store, bottled water, insider shopping tips and local insights from Carmen, and a guide to Carmen’s favorite spots around Leesburg.

2. Do I need a ticket if I’m 10 years old or older?
Yes, all shoppers ages 10 and up will need a ticket to join the tour. Shoppers under 18 must have at least one adult (18 or over) present.

3. How much walking is involved?
The total walking distance is about 1.2 miles, or 1.8 miles if you choose to walk back to the starting point. We move at a relaxed, enjoyable pace.

4. Are there fitting rooms available at the stores?
Yes! All three stores have fitting rooms so you can try on your finds before purchasing.

5. What about restroom availability?
A restroom is available at the second store on the tour.

6. Will there be a chance to grab a drink or coffee?
Yes, after the second store, we can take a quick coffee or refreshment break if the group would like.

7. What’s your cancellation policy?
While we don’t offer refunds, we’re happy to reschedule your tour with at least 48 hours’ notice

8. When do the tours happen?
Our thrift tours take place on Saturdays, with meet-up time at 10:30 AM sharp—just in time to kick off a treasure-filled day of thrifting! Plan to arrive about 5-10 minutes before start time.

9.Will tours still happen if it rains?
Yes! Our tours run rain or shine. However, in the case of severe weather or official advisories, we may cancel and reschedule for everyone’s safety.

10.What happens after I book my tour?
You’ll receive a welcome email about a week before your scheduled tour. It will include the meeting location and all the important details you’ll need for the day.

11. What should I bring on the thrift tour?

To make the most of your thrift tour experience, we recommend bringing the following essentials:

  • Comfy walking shoes – You'll be on your feet exploring multiple stores, so comfortable footwear is a must!

  • A large shopping bag – Many thrift stores encourage reusable bags. A spacious tote or foldable bag makes it easier to carry your finds.

  • Hand sanitizer (optional) – While most shops offer sanitizing stations, you're welcome to bring your own for personal use.